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Frequently Asked Questions
About Security and Online Ordering

Q: I'm afraid to give out my credit card number. Are Internet transactions secure?

A: Our web server is a secure server. All of our documents which request credit card numbers are secured via SSL, which is supported by most browsers including the current versions of both Netscape Navigator and Microsoft Internet Explorer.

Our server uses the SSL (Secure Sockets Layer) protocol for encryption. This means that credit card transactions are secure for browsers that support SSL.  If your browser does not support SSL, or you wish to place your order by check, or money order, please contact us.

Q: Could you explain SSL in further detail?

A: Secure Sockets Layer (SSL) technology encrypts any sensitive data which is transmitted via the Internet. SSL is an industry standard method of encryption that makes it extremely difficult to read data even if it is wrongly intercepted. It is supported by most current popular browsers, including Microsoft Internet Explorer and Netscape Navigator.

There are three main benefits of using SSL:

  • Server authentication (guards against impostors)
    You can be certain that when you browse our site that you're looking at PC Shareware, Inc.'s web site.
  • Privacy using encryption (guards against eavesdroppers)
    No one can "listen in" on communication between you and PC Shareware, Inc..
  • Data integrity (guards against vandals)
    You can be sure that the data that PC Shareware, Inc. transmits to the you is accurately received.

Q: How do I know if my browser supports SSL?

A: You can tell if you're using a secure channel if you see the following icon in the status bar of your browser window:

Browser Icon
Microsoft Internet Explorer
Netscape Navigator 2, 3
Netscape Navigator 4

Q: I am in a hurry and would like to purchase one of your software programs as soon as possible. I do not want to give my credit card information out over the Internet. If I mail you a check I am going to have to wait 2 weeks for the program to arrive. Is there some other way to speed up the process?

A: You can call us at (540) 371-5746 and place your order using a credit card. However, we must insist that you call between the hours of 6:30pm and 11:30pm eastern USA time.

Copyright © 1997 Softword Technology. All rights reserved